Norton Internet Security-ZDNet John Ford jr's comment
Thu 22 Dec 2005. I had my system crash from Norton Internet Security few months ago. I was told to call a telepnone # I finally after waiting an hour hooked up with somone in India, I could not understand the person due to his thick accent, I asked for someone else that spoke more fluent English, my request was denied.
After spending another hour on the phone (now 2 hours) I finally gave up. I had a nice phone bill that would have paid for a new AV and I was totally exhausted and spent the next 12 hours sleeping.
I then both wrote and phone Symantech in the US and after speaking to 4 people in 5 days, I funally got someone that had the authority to send me a new program with a new activation key. I hd to re-istall windows and install everything back on my PC since I wiped out the hard drive. Few days later I recieved a new disc drom Symantec and two days later I recived the second disk and wait a moment, a week later I received the 3rd disk...I sold them on eBAy made back the money I spent on the phone call to India.
This coming year 2006 I will choose another brand of AV manyfacturer! It seems to me that all the company's are getting serviced from India and just wait untill they start answering you in Chinese.
Does anybody know if Computer Associates Internet Security is any good? Or what should I get for 2006? I don't mind spending the money, but if you know what is good out there could you please let me know.
Norton Internet Security is out in my Books! Never again!
